Elk River Ford
17219 Hwy 10 NW
Elk River Minnesota
800-865-8760
Scott Powell, owner of Elk River Ford, likes to say that his dealership is “the last of the little guys.” It may well be. Even though his employees number approximately 100, including part-timers, Elk River Ford, one of the largest employers in Elk River, was built on customer service.
Elk River Ford is located at 17219 Hwy 10 NW in Elk River, Minnesota. Their hours of operation are 8 AM to 9 PM Monday through Thursday, 8 AM to 6 PM on Friday, and 8 AM to 5 PM on Saturday. They are closed Sunday.
Elk River Ford
Elk River Ford’s Blue Oval Certification as well as being a recipient of Chrysler’s Five-Star ranking demonstrates their commitment to customer service over and over again. Powell, who has been the owner of Elk River Ford for nearly 25 years, has long-time employees who have grown with the business over the years. Committed to excellence, Powell has seen some of his employees through Leadership Elk River, sponsored by the Elk River Chamber of Commerce. As a member of both the Elk River Chamber of Commerce and the Better Business Bureau, as well as a supporter of the Northstar project, Elk River Ford is a vibrant and vital part of the community.
Elk River Ford has gone to great lengths to ensure that their customers are comfortable while waiting for service. In the customer lounge, there’s a big screen TV and even a child’s play area. Once customers have completed their transactions with Elk River Ford, whether a purchase or service, they get a phone call from the dealership’s customer service department to make sure that they are happy with the service. If they aren’t, Scott Powell or a member of his team is committed to making them happy. It is evident that Elk River Ford’s customers are satisfied, since that is how the dealership got Blue Oval Certified and ranked Five-Star – by customer surveys.